Podcast: Turning One-Time Buyers into Customers for Life - AutoSuccessOnline

Podcast: Turning One-Time Buyers into Customers for Life

Valerie Vallancourt, vice president of marketing for Outsell, joins us to discuss turning one-time buyers into customers for life.

Podcast: Mastering One-on-One Meetings

Effective tips from a seasoned trainer to help you best lead your F&I team.

In this episode of AutoSuccess: The Podcast, Ian Vandenbark, a national trainer and account executive with iA American Warranty Group, joins us to give his advice on being an effective leader to your F&I team.

Ian wrote an article about one-on-one meetings in the October issue of AutoSuccess, a topic he expands on in this episode. The original article can be found here.

Podcast: The Importance of Recon

Velocity Automotive leadership discusses the motivation behind starting the business.

Podcast: Industry Perspectives from a Marketing Exec

Greg Uland of Reynolds and Reynolds discusses potential improvements for your sales process.

Podcast: Updated Calling in the Modern Dealership

Leadership from a 17-store dealer group provides insights on modern problems in auto sales.

Podcast: Getting ROs to Your Service Lane

Strategies to get high value repair orders to your store.

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How Accurate Is Your Click-Style Torque Wrench?

Click-style torque wrenches can be very accurate, but due to how the wrench makes the click, it can lose its factory calibration.

Inside the Tool: How Wrenches Are Made

From forging to finishing, we take a look at how one of an auto technician’s most-used tools is made.