Navigating Tomorrow’s Roads: 5 Trends Shaping the Future of Commercial Automotive in 2024
Dealerships who offer dedicated commercial service bays or who provide mobile service offerings enhance their value.
The Dealership Flywheel: A Perspective from X-Amazonian
Customer obsession is key. Every dealership must have processes in place to never fail a customer.
New Research Reveals Age and Gender Differences in Vehicle Add-On Purchases
Are there certain age/gender demographics with a higher propensity of purchasing any specific set of VPPs? This study sheds light on consumer preferences and priorities when it comes to safeguarding and maintaining vehicles.
How Generative AI Is Impacting Auto Lending Compliance
What is often left out of recent headlines, is the extraordinary power of AI to reduce harm, including fair lending and discrimination risks.
5 Predictions for Front-Line Chat Solutions
In the next few years, prepare for a chat solution that must act like a personal greeter to every customer who visits your digital showroom.
Maximizing Fleet Uptime: A Dealer’s Guide
This guide provides actionable insights for dealers to ensure their fleets are always on the move.
Your Service Department’s Undervalued Opportunity: Streamlining RO Stories
Consider how much time repair event stories take to write. Now, multiply that by the number of technicians employed at your dealership and you could easily be wasting hundreds of technician hours every month.
Ways to Save on Credit Card Merchant Transaction Fees
A processor should lessen your workload by handling merchant processing. They should free you up to focus on the customer, while feeling confident that your processing remains compliant and safe.
How End-of-Year-Sales May Impact Auto Finance Digital Transformation Strategies
We still have a very paper-driven culture but we need to continue to shift focus to digitization to reduce risk and liability.
The ROI of Giving Back
The key place to begin for any type of giving-back initiative is to determine what drives you and inspires you.
5 Technologies That Have Transformed Automotive Transportation
Recent advances in transportation offer efficiencies for drivers and carriers and provide peace of mind for customers. These improvements often offer cost improvements, as well as reduce liability for the carrier.
Skip the Stip: Lending Without Stipulations
New AI-powered technologies are creating more access to credit opportunities without the need for these stipulations and lengthy supporting documents.