The World Isn't Changing, It Already Has

Digital retailing applications are helping dealers navigate the pandemic and compete with non-franchise online providers.

Feature Solutions

The Sky is Not the Limit

Finding ways to bring the dealership to the customer in a personalized and automatic manner is the key to staying relevant and profitable.

Feature Solutions

Surviving vs. Thriving

How do you improve circumstances in a tough market? Adopt strategies that focus on increasing market share, not just volume.

Feature Solutions

The World Isn't Changing, It Already Has

Digital retailing applications are helping dealers navigate the pandemic and compete with non-franchise online providers.

Feature Solutions

The Sky is Not the Limit

Finding ways to bring the dealership to the customer in a personalized and automatic manner is the key to staying relevant and profitable.

Win Back Service Revenue with Flexible Customer Transportation

On-Demand Webinar

Original Air Date: September 23, 2021

Sponsored By KPA

OSHA. EPA. DOT. Fire Code. Injuries. Fines. Production delays. Increased workers’ compensation insurance rates. Lawsuits. Criminal charges. Your dealership is subject to so many operational, regulatory, and compliance risks. The potential consequences for non-compliance with EHS regulations can range from minor penalties and reputational damage to the loss of your workers, and the dissolution of your dealership.

Join KPA EHS Consultant, Hannah Crawford, as she reviews OSHA and EPA regulatory requirements, common compliance issues, and hazards that dealerships face. We’ll also cover what to do if a regulatory inspector shows up at your dealership, including what to expect, how to survive the inspection, how to prepare, and more.

Speakers

Hannah Crawford, EHS Consultant, KPA
Susan Givens, Publisher, AutoSucess

Cover Your Assets: How to Shield Your Auto Dealership From a World of Hazards

On-Demand Webinar

Original Air Date: October 20, 2021

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Podcast: Industry Insider Tips from Edmark Toyota

Miles Edmark, general manager of Edmark Toyota in Nampa, Idaho, discusses how the company has seen many business and market fluctuations over 94 years, and how it has improved its customer service to keep pace with those changes.

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Podcast: Harnessing the Power of Your Owner Base with Equity Mining

Tony Orlando, vice president of marketing services and business development for iA American Warranty Group, discusses customer loyalty and equity mining.

Leadership Podcast: Qualities of a Good Job Candidate

Given the recent nationwide hiring spree, we asked past guests what qualities they look for that set good candidates apart from the rest.