Executive Spotlight with Dealer Pay
Shannon and Travis join us to discuss the transition from traditional cashier systems to more personalized and technology-driven solutions. Seamless transactions through mobile payments, wireless payment terminals and integrated DMS are significantly enhancing the customer service experience and operational efficiency.
Dealer Insider with Rita Case
The 2024 Time Dealer of the Year shares her journey from pioneering automotive franchises to overcoming industry challenges as a woman, while emphasizing the impact of philanthropy and the mantra “persistence removes resistance” in her successful career.
Executive Spotlight with Owen Moon of Fixed Ops Digital
Owen discusses pioneering service and fixed ops marketing with innovative strategies like geofencing, the importance of informative dealership websites, and leveraging AI and acquisitions to enhance customer service and retention.
Executive Spotlight with Paul Sansone Jr.
Paul Sansone Jr. discusses his evolution from car dealer to his initiatives like Dealer Controlled Leasing and Hope for a Ride program.
NADA 2024: Remora Inc., Fast, Effective, Customer-Centric Web Solutions
At NADA 2024, Remora showcases its website-building services and highlights its customer service and competitive advantages.
Executive Spotlight with Stacy O’Neal of Dealer Services Network
Stacy highlights how their services assist dealerships by reducing administrative burdens through digitizing tag, title, registration, and document archiving, and more.
Executive Spotlight with Tyler Nathan of TBF / Jupiter Warranty Management
Tune in to learn about how their service simplifies the process for dealerships, allowing management to focus on more critical aspects of service department operation.
Executive Spotlight with Ben Chodor of CallRevu
Ben’s insights provide a clear picture of how AI and machine learning are not just modernizing auto dealerships but are also crucial in shaping their future toward greater efficiency, enhanced customer engagement and increased sales performance.
Executive Spotlight with AJ McGowan of AutoVision
AJ and Brian discuss the challenges in managing used vehicle inventory, particularly with recent market volatility, inventory shortages and high prices.
Executive Spotlight with Mark Begley of Autosoft DMS
With his extensive experience, Mark offers unique insights into the intricate workings of both the front-end and back-end operations of dealerships.
Executive Spotlight with Mark Queen of SKAI Vision
Mark explains how managers can monitor and improve service cycle times.
Executive Spotlight with Euwart Anderson of Vehlo
Euwart shares insights on how the Rapid Recon and Velocity Automotive acquisitions provide more value to dealers, with an emphasis on efficient, low-touch integration of technologies to improve customer and employee experiences in service lanes.
