All the Buzz from Texas
Another NADA show is in the books and, like most of the people I spoke with, I’m energized about what I saw for the future of our industry.
3 Ways Conversational AI Yields More Satisfied Employees
Implementing conversational AI software in your store — in sales or service — is truly putting your employees first.
How Call Management Can Alleviate the Labor Shortage
When dealerships are understaffed, efforts must go toward prioritizing the customer experience. Call management is critical to this strategy, so knowing what to track allows for quick fixes and a better customer experience.
Are You a Life Learner?
Everyone has a lesson to teach us, whether they intend to or not. It’s up to us to pull out the best lessons from these interactions.
Connect to What You Expect
Recon workflow software is designed to bring accountability and organization to this chaotic part of your business.
Are You Ready to ROCK in 2023?
It’s time to meet today’s Vehicle Care RockStars, and we are asking you to help get us backstage.
The End is NOT Nigh
Car buyers abandon digital tools when the process gets too complex — easy-to-use ecommerce capabilities are essential.
In the Passenger Seat
I recently found myself in the automotive retail passenger seat after an unfortunate accident this summer, and I had to fight off anxiety thinking of purchasing a new vehicle in the current automotive market.
Designed for the Why
Recon software designed with “why” intelligence means everyone involved in used car recon and management is connected.
Hiring & Employee Retention Practices for Modern Dealerships
As we look to grow the next generation of leaders, it’s clear the practices of the past will not attract the leadership of tomorrow.
Announcing the 2022 Champions of Charity Honorees
We’d like to say thank you and congratulations to these 15 amazing companies for all that they do! The world is a better place because of people like them.