At NADA 2023, May Deloach, director of logistics for STELLA Automotive AI, introduces us to “Stella” and demonstrates how the service can answer dealership service department phone calls and book appointments.
For more information, visit www.stellaautomotive.com.
To view all of our NADA 2023 videos, click HERE.
Ben’s insights provide a clear picture of how AI and machine learning are not just modernizing auto dealerships but are also crucial in shaping their future toward greater efficiency, enhanced customer engagement and increased sales performance.
In this Executive Spotlight interview, Ben Chodor of CallRevu speaks with AutoSuccess’ Susan Givens.
They discuss the dramatic shift in call management due to AI and machine learning, and how traditional methods have evolved into AI-driven systems providing instant, precise call analysis. This not only enhances real-time communication but also continuously improves, offering increasingly tailored insights for each dealership, Ben says.
AJ and Brian discuss the challenges in managing used vehicle inventory, particularly with recent market volatility, inventory shortages and high prices.
With his extensive experience, Mark offers unique insights into the intricate workings of both the front-end and back-end operations of dealerships.
Mark explains how managers can monitor and improve service cycle times.
Euwart shares insights on how the Rapid Recon and Velocity Automotive acquisitions provide more value to dealers, with an emphasis on efficient, low-touch integration of technologies to improve customer and employee experiences in service lanes.
This integration enhances dealership operation, reduces costs and improves customer service scores, the company said.
This new read-write data integration will provide benefits for mutual dealer customers of both STELLA Automotive AI and Xtime.
Do you regularly review and maximize your reimbursement rates to ensure efficiency and profitability? No? Then tune in!
Jason explains the complexities of 10 DLC, the importance of compliance, the role of AI and more!
