multimedia account manager for Babcox Media
Executive Spotlight with Don Andres of Auto SCT Consulting & Training

Don Andres discusses the challenges of service advisors, the impact of technology, and strategies for managing chaos and improving productivity in dealerships.

Don Andres, owner and president of Auto SCT Consulting & Training
Executive Spotlight with Ryan Maher of BizzyCar

Learn how BizzyCar transforms the recall process for dealerships, enhancing efficiency and customer loyalty.

Ryan Maher of BizzyCar
Executive Spotlight with Bill Wittenmyer of DealerOn

Bill introduces a new program that provides a personalized shopping experience, matching customers with the right inventory based on their preferences, while emphasizing the need for the industry to remain proactive and adaptable amidst economic challenges.

Bill Wittenmyer on Dealership Staffing and Sales Strategies
Executive Spotlight with Scott Davis of Volie

Scott discusses the importance of service retention in dealerships, especially during periods when fewer cars are sold due to higher interest rates. He emphasizes the need for dealerships to focus on their fixed operations departments to maintain a steady income and prepare for future buyers.

Scott Davis of Volie
Executive Spotlight: Tim James of Flick Fusion

Tim highlights the benefits of video technology in providing a more immersive and informative experience for car shoppers, as well as the potential for live video calls and AI-powered image enhancement to further enhance the customer experience.

Tim James of Flick Fusion
Executive Spotlight with Dealer Pay

Shannon and Travis join us to discuss the transition from traditional cashier systems to more personalized and technology-driven solutions. Seamless transactions through mobile payments, wireless payment terminals and integrated DMS are significantly enhancing the customer service experience and operational efficiency.

Shannon Wischmeyer and Travis Siebert of Dealer Pay
Executive Spotlight with Owen Moon of Fixed Ops Digital

Owen discusses pioneering service and fixed ops marketing with innovative strategies like geofencing, the importance of informative dealership websites, and leveraging AI and acquisitions to enhance customer service and retention.

Executive Spotlight with Paul Sansone Jr.

Paul Sansone Jr. discusses his evolution from car dealer to his initiatives like Dealer Controlled Leasing and Hope for a Ride program.

Paul Sansone Jr. discusses his evolution from car dealer to his initiatives like Dealer Controlled Leasing and Hope for a Ride program.
Executive Spotlight with Stacy O’Neal of Dealer Services Network

Stacy highlights how their services assist dealerships by reducing administrative burdens through digitizing tag, title, registration, and document archiving, and more.

Stacy O'Neal from Dealer Services Network
Executive Spotlight with Tyler Nathan of TBF / Jupiter Warranty Management

Tune in to learn about how their service simplifies the process for dealerships, allowing management to focus on more critical aspects of service department operation.

Executive Spotlight with Tyler Nathan of TBF / Jupiter Warranty Management
Executive Spotlight with Mark Begley of Autosoft DMS

With his extensive experience, Mark offers unique insights into the intricate workings of both the front-end and back-end operations of dealerships.

Executive Spotlight with Mark Queen of SKAI Vision

Mark explains how managers can monitor and improve service cycle times.

Mark Queen of SKAI Vision