In this special edition of the AutoSuccess Executive Spotlight, host Brian Ankney interviews Jason Girdner, CEO of TECOBI and an expert in automotive digital communications, about the complexities of digital communication in the automotive industry, focusing on the 10 Digit Long Code (10 DLC).
The interview delves into the regulations surrounding 10 DLC, highlighting the need for businesses to clearly identify themselves and provide opt-out options in their messages. Girdner discusses the implementation of artificial intelligence in TECOBI ‘s system to enhance compliance and message deliverability, including recognizing opt-out requests and wrong number notifications.
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