In this episode, Jim Leman, director of corporate communications with Rapid Recon speaks with Dan Kommeth, director of sales for Kenwood Dealer Group.

They discuss how having processes in place is how dealerships can measure what they want to see happen to get the desired result. Kommeth stresses that communication with the key stakeholders in each process is vital to improving processes and reaching goals — in the reconditioning department and throughout the dealership.

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For all of the Your Place episodes, where Rapid Recon welcomes guests to chat about retail automotive markets, strategies and insights, click here.