The Modern Dealership & the Blended Buyer
It is essential to reflect on the connection between your online and in-store sales processes.
Podcast: Analyzing Fixed Ops Processes
Evaluating and bettering your service drive with advice from DealerPRO Training.
Your Place: What Does Success Look Like?
Jim Leman and Dan Kommeth discuss how dealerships can improve processes and reach goals — in the reconditioning department and throughout the dealership.
35% Growth in a Soft Market
Rusty Gentry has been general manager at Pat Lobb’s Toyota of McKinney in Texas for just two short months, and already he has big plans. Within 18 months of his date of hire, his goal is to increase sales and service business across the board 35%.
In the last store he managed, Gentry increased business 65% in his first year, but that was back in 2011 and times have changed. In fact, conditions have changed quite a bit since he retired from his former position a year ago.
Holman Automotive Breaks F&I Records, Boosts PVR by $200 with Prescriptive F&I Selling
With 37 dealership franchises representing 18 brands from the East Coast to the Pacific Northwest, Holman Automotive is one of the largest privately owned dealership groups in the United States.
Dealer Panel: What’s One Resolution or Upgrade You’ll be Making to the Dealership this Year?
Our Dealer Panel gives voice to dealers, GMs and sales professionals to share their experiences — sales techniques, new technology and ways to motivate staff — giving our readers the benefit of learning from their peers.
Strategies for Helping Your Salespeople Work as a Team
If you ever want to motivate someone, give them someone to compete with and a reward to work toward. Think about it: which would motivate you more: “Go sell 10 cars” or “Sell more cars than everyone else and get a spiff”?
How to Get an 800% Return on Investment
Dealers are becoming more and more aggressive in selling used vehicles in search of a substantial return on investment (ROI). I’m confident you will agree that it is critically important for all dealers to earn the highest possible ROI on every single investment they make.
How To Manage Over-Abundant Technology
Technology is great, but a top-performing manager must take the data provided by that technology and get out of his chair to work directly with their fixed operations team daily.
4 Reasons Why BDCs Fail
The will to win is only exceeded by the will to prepare. Are you prepared for 2019?
Podcast: Improving Lead Generation
James Klaus, vice president of sales for Dealer Teamwork, joins us to discuss processes and tactics dealers can use to improve their lead generation.
Auto/Mate Integrates DMS With DocuBizz
When integrated into the DMS, the DocuBizz workflow solution offers benefits to single and multi-location auto dealers.