Poor customer support will damage buyer satisfaction and retention. The same is true of poor vendor support. Partnering with a committed provider is a must in today’s world.
As you consider technology solutions to improve business operations, problems will arise. Have confidence that you have a solid communication bridge to the prompt resolution you trust.
In the critical part of your business called used car operations, the practice of accountability results in market favor.
Whatever the propulsion system, two foundational truths must be core to understanding key performance metrics, Days in Recon and Time to Line.
Without a clear look into their recon pipeline, the sales operation is generally clueless about newly arriving used inventory flowing in real-time into inventory.
If recon accountability is inaccurate, then profit expectations will not be realistic. And specific problems are sure to arise, which will kill sale margin.
A GM who expects healthy used car volume and profitability is one who tracks recon speed and efficiency.
Rapid Recon’s Dennis McGinn speaks with TraXtion’s Scott Rea about enhancing service lane performance.
If you’re looking to improve the efficiency of your dealership, you must leverage your fixed operations in new ways.
Rapid Recon’s Dennis McGinn and Velocity Automotive’s David Penney answer questions about the acquisition by Vehlo.
Dennis and Melinda discuss Experian’s State of the Auto Finance Market report and how dealers can use data to their advantage.
Commit to better processes that help you identify and eliminate bottlenecks and work duplication that put sales at risk.