Deliver the Promise. Fulfill the Commitment.
Poor customer support will damage buyer satisfaction and retention. The same is true of poor vendor support. Partnering with a committed provider is a must in today’s world.

Getting Married for All the Right Expectations
As you consider technology solutions to improve business operations, problems will arise. Have confidence that you have a solid communication bridge to the prompt resolution you trust.

Accountability for Predictability & Accuracy
In the critical part of your business called used car operations, the practice of accountability results in market favor.

How EVs Affect Used Car Reconditioning
Whatever the propulsion system, two foundational truths must be core to understanding key performance metrics, Days in Recon and Time to Line.

A Big Miss with Big Risk
Without a clear look into their recon pipeline, the sales operation is generally clueless about newly arriving used inventory flowing in real-time into inventory.

Recon Will Sink You in 3Q
If recon accountability is inaccurate, then profit expectations will not be realistic. And specific problems are sure to arise, which will kill sale margin.

Ouch! Didn’t See That Comin’
A GM who expects healthy used car volume and profitability is one who tracks recon speed and efficiency.

Your Place: Capturing More Service Opportunities
Rapid Recon’s Dennis McGinn speaks with TraXtion’s Scott Rea about enhancing service lane performance.

The New Rule of Fixed Ops
If you’re looking to improve the efficiency of your dealership, you must leverage your fixed operations in new ways.

Your Place: Special Episode from NADA 2023
Rapid Recon’s Dennis McGinn and Velocity Automotive’s David Penney answer questions about the acquisition by Vehlo.

Your Place: Melinda Zabritski of Experian Automotive
Dennis and Melinda discuss Experian’s State of the Auto Finance Market report and how dealers can use data to their advantage.

A More Profitable View of Recon in ’23
Commit to better processes that help you identify and eliminate bottlenecks and work duplication that put sales at risk.
