The Tekion and Dealerware partnership utilizes Dealerware API to automate the flow of customer information between Tekion DMS and Dealerware’s courtesy loaner management platform.
Every minute a customer spends waiting in a dealership service department puts that dealer's customer satisfaction scores at risk. Every minute saved increases the likelihood that a customer will return for future service and future vehicle purchases.
An integration between Dealerware, dealership mobility experts, and Tekion, innovator of the cloud-native platform that serves the entire automotive ecosystem, simplifies the overall service scheduling experience, including loaner vehicle reservations, to save customers and service department employees time at check-in.
Trent Broberg discusses the challenges of moving vehicles efficiently and how technology has improved that process.
Arabah Woodberry discusses industry trends as well as Chase’s initiatives in working with minority dealers.
The father/son team talks about the importance of marketing and social media during a time of limited inventory.
Insights on modern DMS software, EVs, the current automotive market and more.
With all the downward pressure on sales per repair order, how do you take your service advisor from average or below average to a service sales superstar?
As the complexity of the vehicle increases, so does opportunity. But you must be willing to invest, educate and market your body shop business to succeed.
KIA Superservice SLT Powered by UpdatePromise provides a comprehensive suite of features designed to streamline vehicle maintenance and elevate the overall ownership experience.
In the next three years, OEM warranty will become an increasingly important factor in dealership operations.
