In the latest episode of the AutoSuccess Executive Spotlight, host Brian Ankney sits down with Ryan Maher from BizzyCar to discuss the pressing issue of warranty recalls in the automotive industry and how BizzyCar is revolutionizing the recall process for dealerships.
Ryan highlights the immense scale of warranty recalls in the United States, with over 70 million vehicles affected. For car dealers, this represents a $22 billion opportunity in warranty work. However, the challenge lies in efficiently bringing those customers back to the dealership. Maher, a third-generation car dealer, leveraged his experience to create a solution that addresses this problem head-on.
Ryan shares the inspiring origin story of BizzyCar. It began with a spontaneous idea to check used car listings on Autotrader for recalls, which turned out to be a lucrative endeavor. This innovative approach quickly scaled, leading to the formation of BizzyCar, which now operates nationwide.
BizzyCar’s four-step process simplifies the recall management for dealerships. This streamlined approach, particularly through text messaging, has significantly improved customer engagement and recall completion rates.
Watch the video above to learn more about this and more!
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