At NADA 2020, Matt Lawson talks about how autoTRADER.ca is helping dealers with their digital marketing investments, the company’s influence on retail sales in Canada and much more.
At NADA 2020, Matt Lawson talks about how autoTRADER.ca is helping dealers with their digital marketing investments, the company’s influence on retail sales in Canada and much more.
Ben’s insights provide a clear picture of how AI and machine learning are not just modernizing auto dealerships but are also crucial in shaping their future toward greater efficiency, enhanced customer engagement and increased sales performance.
In this Executive Spotlight interview, Ben Chodor of CallRevu speaks with AutoSuccess’ Susan Givens.
They discuss the dramatic shift in call management due to AI and machine learning, and how traditional methods have evolved into AI-driven systems providing instant, precise call analysis. This not only enhances real-time communication but also continuously improves, offering increasingly tailored insights for each dealership, Ben says.
AJ and Brian discuss the challenges in managing used vehicle inventory, particularly with recent market volatility, inventory shortages and high prices.
With his extensive experience, Mark offers unique insights into the intricate workings of both the front-end and back-end operations of dealerships.
Mark explains how managers can monitor and improve service cycle times.
Euwart shares insights on how the Rapid Recon and Velocity Automotive acquisitions provide more value to dealers, with an emphasis on efficient, low-touch integration of technologies to improve customer and employee experiences in service lanes.
The comprehensive NADA and ATD programs, complemented by an extensive array of resources, foster excellence and innovation within the automotive retail landscape.
Gilchrist identified protecting the franchise system and the consumer experience as a priority of NADA, as well as combatting the FTC’s Vehicle Shopping Rule.
The awards, sponsored by RouteOne, were developed to recognize the women and men pushing gender diversity forward.
The ElectrifIQ training program is aimed at training auto sales staff to better educate their customers and address their questions.