Podcast: F&I Practices to Reduce Profit Leaks
Becky Chernek, founder of Chernek Consulting, joins us to discuss if dealers’ F&I practices are leaving them vulnerable to profit leaks.
Podcast: How Service and Sales Can Work Together
Noel Walsh, CEO of NW&A Sales Training, joins us to discuss how service and sales can work together for the betterment of the dealership.
Podcast: Improving the Customer Experience
Aaron Burton, regional sales manager for KeyTrak, joins us to discuss improving the customer experience.
Podcast: Improving Lead Generation
James Klaus, vice president of sales for Dealer Teamwork, joins us to discuss processes and tactics dealers can use to improve their lead generation.
Podcast: How Digital Assistants Can Work
Michael Markette, partner at Market Tech Consulting, joins us to discuss digital assistants and how they can work for your dealership.
Leadership Podcast: Being an Effective Leader
We’ve returned with some of our past guests to discuss what one characteristic, more than any other, they feel helps them be an effective leader.
Podcast: Ensuring Your Technology is Current and Working Efficiently
John Grace, associate vice president of operations for Dealertrack DMS, joins us to discuss the specific steps your dealerships needs to ensure your technology is current and working efficiently.
Be Sure To Sell Your Dealership First
People return to purchase or purchase again because salespeople took the time to build a relationship, which includes selling the customer on the dealership.
Train Every Day: Ongoing Learning is Essential to Sustained Success
If you’re looking for a sure-fire way to reduce efficiency, frustrate your employees and ultimately have them move on to other dealerships, neglect their ongoing training.
Podcast: Turning One-Time Buyers into Customers for Life
Valerie Vallancourt, vice president of marketing for Outsell, joins us to discuss turning one-time buyers into customers for life.
Podcast: Monitoring Radio Advertising
Jeff Johnson, managing partner of JKR Advertising, joins us to discuss monitoring radio advertising.
Podcast: Merchandising Vehicles for the Next Generation
John Hensman, VP and general manager of HomeNet, joins us to discuss merchandising vehicles for the next generation.
