Fixed Ops Reboot, Week 2
Join DealerPRO Training for Phase 2, Week 2 of their Fixed Ops Management and Leadership in Challenging Times series.
Stop the Bleeding!
Here are some ways your dealership can focus less on hiring new employees and more on building your team.
Raybestos Offers Free Online Training Resources
With more than 75 videos available, technicians can watch brief how-to sessions with Raybestos trainers from a wide variety of topics.
Snap-on Adds SOLUS Legend Training Modules to Website
The Training Solutions videos teach technicians how they can get the most out of their SOLUS Legend diagnostic tool through short instructional sessions on specific topics.
Fixed Ops Management & Leadership in Challenging Times, Part 4
These forums are specifically designed for its valued customers, friends, alumni dealers and automotive fixed ops partners.
Fixed Ops Management & Leadership in Challenging Times, Part 2
In this week’s DealerPRO forum, trainers and staff will be tackling service advisor training on better technical awareness to give them the tools they need.
Rapid Recon Expands Online Training Capabilities Due to Coronavirus
The company has temporarily suspended its onsite training and increased its online support team.
Auto/Mate Dealership Systems Updates Parts Module
Improved workflows in the parts department make it easier to train employees, reduce idle tech time, increase parts sales and reduce parts obsolescence.
7 Lessons I’ve Learned from Crying Employees
I never know what to do when employees cry, but it has helped me learn what kind of training they need in order to do their jobs better and help the dealership succeed.
What’s Missing in the Car Buying Process? A Customer Point of View
If a customer can get last year’s top model delivered to their doorstep, how willing are they to endure a poor experience? In this new world of “digital retail” how can you simplify all of this for your customers and future proof your dealership?
The Group Training Academy/AVI Winter Training Conference Scheduled for Jan. 16-18
The Group Training Academy offers a wide array of courses from some of the most respected instructors in the industry. The conference will also feature insightful courses such as Dealing with Difficult Customers, Light Duty Diesel Problems and Solutions, Steering & Suspension and more.
As New York State Anti-Harassment Deadline Nears, KPA Helps Employers Meet State and Local Requirements
KPA’s anti-harassment training provides strategies on how to recognize harassment, prevent harassment and how to appropriately report harassment. All training includes the New York state required interactive component.
