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Fixed Ops Management & Leadership in Challenging Times, Part 2

DealerPRO trainers and staff are facilitating a series of live, online forums specifically for dealer owners and fixed ops managers, with the goal of providing support and guidance to help sustain your fixed ops goals.

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DealerPRO held its first online forum in this series last Friday, covering important leadership skills and management strategies to lead employees and customers through this challenging times, and said they received terrific feedback from participants. If you missed it, click HERE to link to the recorded content.

Please join DealerPRO this Friday, March 27 at 3 p.m. EST for Fixed Ops Forum #2: Train Your Team on Better Technical Awareness.

Bill Horgan, director of training, will cover the importance of taking time NOW to train your advisors on technical awareness of modern tires/alignments, in order to give them the tools they need to show features and benefits when selling these products/services to your customers.

When was the last time you taught your advisors about the challenges of softer rubber on modern tires? Do they know — and share with their customers — the importance of regular maintenance (and the potential for the life of their tires to decrease by up to 50%, costing them more money in the long run)?

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