KPA Named a Top 20 Health and Safety Training Company
KPA’s training programs help employers meet federal, state and local requirements with interactive courses that capture learners’ attention and test their understanding of required concepts.
The High Cost of Ignorance
For those dealers who are committed to make ongoing training a culture within their dealership, I’m betting this year will be another sales record in both sales and service.
DRiV Incorporated Announces Scholarship Winners for its Garage Gurus Technical Education Training Program
Offering onsite, online and on-demand instruction, Garage Gurus is a national training platform designed to help front-line automotive service professionals keep pace with the latest vehicle technologies.
Phone Ninjas Can Triple Appointment Setting Rates for Automotive Businesses
Employees quickly gain confidence and learn how to handle the most difficult customers, all while providing top-notch customer service.
VinSolutions Hosts Annual VinWorx User Summit for Auto Dealers
VinSolutions will host its annual VinWorx user summit from Oct. 7 through Oct. 9, where automotive industry insiders will convene and discuss how to discover superpowered success with new CRM skills and industry insights.
AAPEX 2019 Offers Technology-Driven Programs for Service Professionals
Many new products and technologies for service professionals will be displayed in the AAPEX New Product and New Packaging showcases, as well as in designated sections on the show floor, including Tools and Equipment, Remanufacturing and Paint, Body and Equipment.
Hendrick Automotive Group Pledges $1 Million to Newest Wake Tech Facility
The Automotive Systems Technology degree program features training in advanced diagnostics, brakes, electrical/electronic systems, engine performance, steering/suspension, transmission, climate control, and manual drive trains.
4 Mistakes That Limit the Potential of New Technology
If people from a century ago were to peek into the modern-day world, the technology they’d see would seem magical: doorbell cameras, smart thermostats, artificially intelligent devices, self-driving cars.
More Leads = More Sales, Right? Not So Fast
Whether your dealership operates on a buy-or-die or BDC model, having the skill to properly engage a customer, build value in the dealership and product and gain the customer’s commitment to do business in the showroom is paramount to the success or failure of business development for your store.
Join Snap-on for Intelligent Diagnostics Livestream Training Session on Sept. 10
Technicians are encouraged to participate in the livestream training session to find out how the power of Snap-on’s Intelligent Diagnostics can help them be more productive and efficient in the service bay.
Hire for Attitude, Not Skills
High employee turnover continues to be a top concern for car dealers, and a strong economy with low unemployment rates doesn’t help.
How to Tap into Menu Moolah
Requiring a menu presentation to every customer breeds consistency and ensures that every customer is treated the same, meaning that each and every customer receives a feature/benefit presentation on all of the products contained in the menu.
