Assistant Service Manager Drives Hot Business in the Sunshine State
Amber Smith believes one way to provide Lakeland Toyota customers with excellent service is by offering convenient payment options on vehicle repairs and service. See how Smith utilizes Synchrony Car Care’s Promotional Financing and more to grow incremental business at the Lakeland, FL, dealership.
Selling is a Numbers Game. Here’s How to Beat the Odds
All of these tips are aimed at providing the best experience possible for your customers. A seamless, personalized, pressure-free experience can set your dealership apart from your competition. And that means more sales right now.
Auto/Mate Integrates DMS with GoMoto Virtual Service Advisor Platform
Consumers can opt to use GoMoto’s Virtual Service Advisor kiosk to check-in, receive trade appraisals, update contact information and approve service recommendations. All data entry gets updated instantaneously in the DMS.
It’s Time to Get Serious About Service
In comparing the salesperson to the service advisor, who has the most sales opportunities per day? Who gets the most phone calls per day? Who gets the most sales training? Who gets the most marketing support? Don’t you think it is time to get serious about service? It will do your dealership good.
Fourth-Generation Family Dealership Cultivates Sales & Service
Agricultural communities don’t usually lend themselves to successful automotive dealerships due to the low drive-by traffic, but one dealership has plowed through the competition of massive auto malls and made a distinct name for itself in the Golden State.
Service Writer or Advisor? You Better Decide What You Want!
Inspect what you expect by using daily performance evaluations of your service advisors’ sales productivity.
Service and Sales Working Together Can Make Your Dealership Sail
Working in dealerships, we soon find out that service departments and sales departments oftentimes work as well together as do oil and water.
How ‘Sleepy’ Is Your Service Department?
After you check out your service department you will find the problem areas that need to be addressed and possibly form an action plan as to how you can make a difference in the upcoming months.
Performance-Based Service Pay Plans
Train them on how to sell, and them compensate them based on their efforts. Remember, if a good salesperson wants a pay raise he simply looks in the mirror and asks for one.
Service and Sales Working Together Can Make Your Dealership Sail
When service departments and sales departments work together they can create a smooth and enjoyable experience for the customer, which will lead to better surveys, more reviews, referrals and repeat business.
