Selling Service: Selling on Trust
Stop focusing on the value and safety slant, move forward from persuasion techniques and start building customer trust.
Success Story: Selling Out of the Service Drive
Comprised of five stores across the United States, the Jay Wolfe brand has been a household name for many years. Together, this dealership group has achieved a stellar reputation by catering to the customer, training their team and working as one unit for the good of the group. Click cover to read from our digital magazine. Lee Hubbard started his career in the automotive industry in 1977 as a porter in a s […]
Cox Automotive Names Alan Lang SVP of Physical Services and Auctions at Inventory Solutions
Lang tapped to spearhead strategic client initiatives to enhance the growth and profitability of Manheim’s physical services, auctions and marketplace.
Enhancing Accessory Offerings and Car Care Products in Service Centers
By expanding product offerings, identifying top-selling items and leveraging private-label products, dealerships can create value for customers, drive revenue growth and strengthen their competitive position in the automotive industry.
automotiveMastermind Introduces EV & Service-to-Sales Enhancements
The new enhancements will help dealers greatly improve their service-to-sales process by giving them an in-depth view of their service drive and help them understand which customers are most likely to buy an EV.
Autosled Launches Direct to Customer Vehicle Transport Service
As a special during NADA 2024 only, Autosled is offering first-time shippers that complete a demo at booth #4213 a free vehicle move up to 500 miles in the month of February.
Drive Service Lane Sales by Not Driving Sales
With the proper equipment and techniques, alignments and tire sales are low-hanging fruit that you can turn into profitable work and lasting customer relationships.
Individual Training Subscription Service Returns for Dealer Salespeople
Alan Ram’s Proactive Training Solutions’ subscription service aims to help individual auto dealer-ship salespeople convert leads to the showroom at a higher rate.
Is Warranty Claims Processing Pilfering Your Service Gross?
Is there a small space in the back of your dealership, near the service area, filled with piles of paperwork patiently waiting for your warranty claims processor to attend to them? Don’t be disheartened, this is a common occurrence in most stores. However, it doesn’t have to stay this way. It’s time to take action.
Integrity Warranty Selects iTapMenu as Free Service
All agent and dealer partners will have full access to iTapMenu at no charge including DMS-integrations and a live video feed built directly into F&I menu presentation software.