Hennessy Ind. Partners to Distribute Bayley Service Intelligence
This smart service efficiency system is designed to deliver actionable intelligence across the entire fixed ops process.
DealerBuilt DMS and CarNow are now Connected
Partnership & Integration will increase CSI by shortening
the delivery process for customers buying or leasing a vehicle
Quantum Debuts New Frictionless Selling App Features to Help Salespeople Ditch the Scripts for Success
In this newest feature release, Quantum introduces advanced levels of support through Disney-quality animation, audio streams and video streams all directed at making each and every member of your dealership a profit powerhouse through relationship-building techniques.
Record-Breaking Reviews: 1 Million-Plus Car Shoppers Make the Customer Service Case for DealerRater’s Dealer of the Year Awards Recipients
Unprecedented review numbers speak clearly to the dominance of digital, the staying power of personal connection, and the emerging value of adaptability in creating a best-in-class customer experience.
Top 5 Disruptive Inbound and Outbound Phone Trends in Service
Customer service starts on the phone. Measure your communication efforts and hold your team accountable.
700Credit/eLEND to Help Auto Dealerships Prevent Identity/Financial Fraud
ID Drive, the industry’s most advanced data capture and driver license authentication solution, protects auto dealers, helps identify qualified buyers.
New Auto-tech Ensures Dealers Aren’t Missing High Margin Sales
Performance-based model. Dealers pay only for closed deals, never leads.
What Happens When the Acute Chip Shortage Turns Chronic?
Safety recalls are often found after the vehicle has left the lot. Getting those customers back in for repairs has tangible benefits.
4 Strategies to Overcome Today’s Big Hurdles
You’re missing 20-30% of your calls. If we just answer the phone, we can drive ROIs through the roof.
Digital Retailing Is Here to Stay
Rather than viewing digital retail as the enemy, instead, view it as an extension of your showroom that helps you make that sale.
