Traver Connect Helps Chrysler Dodge Jeep Ram Store Hit CSI of 952, Increasing Retention and Profits for the Dealership
Traver Connect Helps Chrysler Dodge Jeep Ram Store Hit CSI of 952, Increasing Retention and Profits for the Dealership
SafePoint Dealer Inventory & Customer Retention Platform Boosts Sales & CSI
SafePoint combines the most desired GPS data analytics with state-of-the-art alerts and notifications to take dealership vehicle security, inventory management and customer retention to new levels.
The Carwash’s Role in Service Department CSI Scores
Carwash quality plays a significant role in achieving good scores for the service department.
Auto/Mate Integrates DMS with Kimoby, Helping Dealers Improve Customer Communications and CSI Scores
Auto/Mate’s integration program, Open/Mate, is based on open standards, allowing third-party vendors to easily integrate with the DMS.
Five Ways to Pump Up CSI, Marketing and Sales in 2017
In all respects, 2016 has been a banner year for the auto industry. The SAAR has soared and we’re ending the year on a high note with a record seven years of sales gains. However, don’t pop the champagne just yet. Reports are also showing a plateau in sales is coming, which means it’s time
Ben Freedman Joins FlickFusion Video Marketing
Freedman has 17 years of experience in retail automotive, the majority of it in leadership roles at multiple-rooftop dealerships.
Register with IRS to Receive Advance Payments of Clean Vehicle Tax Credit
Dealers and sellers must use this tool to submit all time-of-sale reports for vehicles placed in service in 2024 and future years.
Service Satisfaction Improves but Appointment Wait Times Continue to Grow, J.D. Power Finds
According to the study, dealers continue to grapple with parts and labor shortages that are fueling longer wait times for appointments.
New eLEND Solutions Survey Underscores Challenges of Delivering Accurate Online Payment Quotes
Adding further challenge is the fact that over half of lenders and dealers report that payment terms are negotiated with the online customer before a lender decision.
CPR for Cars Selects VinTraxx as Sales Distribution, Channel Partner
Unlike GAP, CPR is available throughout the term of the loan, providing payment assistance to customers who experience an issue that is mechanical, collision or based on a recall, and the repairs take longer than seven days.