Centering Pendulums and Establishing Industry Norms
There are two key factors for the imbalance, factors the industry has an obligation to address.
Dealerware Selected as Preferred Partner of the Ford and Lincoln Courtesy Transportation Program
Dealerware’s connected car platform will be available to help all 3,000+ Ford and Lincoln dealerships in the U.S. recover costs and deliver exceptional customer experiences.
The Phone: Fixed Operations’ Biggest Blindspot
Why and how you should be leveraging the phone and analyzing the right data to boost CSI and drive new revenue in fixed operations.
Pushing the Fixed Ops Needle Forward
It’s critical to get out of your office and truly manage what’s going on in your shop. Here are a few tips on how to make this happen.
Help Wanted: U.S. Auto Dealers Struggle to Hire Employees While Business Booms
According to the Cox Automotive 2021 Dealership Staffing Study, 72% of franchised dealers surveyed say finding and hiring the right employees is currently a challenge.
Cox Automotive Study Examines Best Practices of Dealerships Thriving in an Accelerated Digital Landscape
Cox Automotive’s survey of more than 450 franchise dealerships found those embracing new business solutions and digital capabilities became more efficient and profitable, while seeing consumer satisfaction scores soar to record highs.
BendPak Introduces Patriot Series American-Made Air Compressors
Each unit features an energy-efficient motor and large reciprocating cylinder heads running at slower speeds to provide powerful, cool and energy-efficient compressed air.
The ‘Amazon Argument’ Doesn’t Work Anymore
The pandemic hyper-accelerated the convenience economy and it’s here to stay.
Christine Sepich
What is the proudest accomplishment of your career thus far? In 1998 I was hired as a finance & insurance manager; over the last 21 years, I have cross-trained in all departments. My proudest accomplishment was being promoted to executive manager and overseeing a single-point franchise to achieve a multi-year GM Dealer of the Year winner (2018 and 2019). What is
The Year of the Ox for Automotive
Now is the time to apply to prepare your team for any headwinds that might come their way.
