Hennessy Industries Partners to Distribute Bayley Service Intelligence

Hennessy Ind. Partners to Distribute Bayley Service Intelligence

This smart service efficiency system is designed to deliver actionable intelligence across the entire fixed ops process.

Hennessy Industries LLC, manufacturer of Coats tire changers and wheel balancers, begins distribution partnership to sell, install and support Bayley Service Intelligence in North America.

Bayley Service Intelligence was invented by an award-winning fixed ops director who understands the unique labor and efficiency challenges fixed ops service departments face every day. Coats Bayley Service Intelligence is the world’s first smart service efficiency system designed to deliver actionable intelligence across the entire service cycle.

“From increasing efficiency to improving absorption rate, our goal is to help dealers meet current service demand and grow revenue, loyalty and profitability,” said said Don Vanderheyden, vice president, commercial, Hennessy Industries, Inc. “We have been impressed with the results Bayley is providing in improving dealerships fixed ops performance, and with the team at Bayley that understands the daily fixed ops environment.”

Bayley Service Intelligence is a product developed by North Carolina-based Shyft Automotive. “Bayley, our patent-pending IoT platform, is designed to address the industry challenges of a technician shortage that is only increasing, the importance of customer satisfaction (CSI) scores to automotive retailers and the need to optimize fixed ops performance,” said Marcus Aman, CEO and founder of Shyft Automotive.

Bayley will be on display in the Coats booth 3651W at the NADA show starting March 10, 2022, in Las Vegas.

For further information, contact Don Vanderheyden, Vice President- Commercial, Hennessy Industries LLC, 615-838-3125, [email protected] or visit www.coatsgarage.com/coats-bayley-service-intelligence

You May Also Like

Dealerware, Tekion Partnership Saves Time with Self-Service Check-In, Automated RO Tracking

The Tekion and Dealerware partnership utilizes Dealerware API to automate the flow of customer information between Tekion DMS and Dealerware’s courtesy loaner management platform.

Every minute a customer spends waiting in a dealership service department puts that dealer's customer satisfaction scores at risk. Every minute saved increases the likelihood that a customer will return for future service and future vehicle purchases. 

An integration between Dealerware, dealership mobility experts, and Tekion, innovator of the cloud-native platform that serves the entire automotive ecosystem, simplifies the overall service scheduling experience, including loaner vehicle reservations, to save customers and service department employees time at check-in. 

How to Turn 1.5HPRO into 2.0HPRO

With all the downward pressure on sales per repair order, how do you take your service advisor from average or below average to a service sales superstar?

Body Shop: Are You In or Out?

As the complexity of the vehicle increases, so does opportunity. But you must be willing to invest, educate and market your body shop business to succeed.

Masters School of Autobody Management, body shop, auto body, collision repair,
UpdatePromise, Infomedia Power Rebranding of Kia My Service

KIA Superservice SLT Powered by UpdatePromise provides a comprehensive suite of features designed to streamline vehicle maintenance and elevate the overall ownership experience.

The Growing Importance of Warranty to Dealer Profitability

In the next three years, OEM warranty will become an increasingly important factor in dealership operations.

Other Posts

Resignation Letter

When the service and sales departments don’t have fixed ops net profit at heart, you can expect to receive unwelcome news.

resignation letter
Diagnosing Intermittent Misfires

What if there are no codes and a misfire is intermittent? This is where it gets complicated.

What if there are no codes and a misfire is intermittent? This is where it gets complicated.
Stellantis Expands and Enhances Parts Business in North America

The newly introduced bproauto parts portfolio is available for most makes and models.

Stellantis Expands and Enhances Parts Business in North America
Coats Expands Tire Changer Line with MAXX 50

Coats’ entire Maxx line is built with the technician in mind and features easy-to-use, time-saving tools available in flexible configurations.