Resignation Letter
When the service and sales departments don’t have fixed ops net profit at heart, you can expect to receive unwelcome news.
CentralBDC Acquires AutoAwards Loyalty & Marketing Solutions
CentralBDC also announced that moving forward the company will now operate under the name Better Car People (BCP).
Increase Lead Conversion Rates with Automotive Call Monitoring
Call data can be used in sales forecasting and performance evaluation, providing a comprehensive view of the sales process and empowering managers to make data-driven decisions.
How to Boost Appointment Conversions with Positive First Impressions
It’s crucial to equip your staff with effective phone handling strategies that can make a lasting impression and persuade callers to choose your dealership.
UpdatePromise Becomes Autosoft Preferred Fixed Ops Partner and Solution
This partnership empowers dealerships to streamline their operations by eliminating the need for multiple service solutions and seamlessly integrating with Autosoft’s software.
Dealerships That Employ Digital Solutions in Fixed Ops Experience Higher Profitability
Forward-thinking dealers who embrace digital technology and automation within their overall operations have a 64% higher net profit vs. static dealers.
Revolutionizing Auto Service: How Digital Tools Are Transforming the Auto Dealership Landscape
Remote diagnostics, over-the-air updates, faster service appointments and less vehicle downtime all represent the emerging reality of remote automotive services.
Study: Digital Solutions in Fixed Ops Lead to Higher Service Profitability, Efficiencies
Cox Automotive surveyed more than 500 dealerships at various stages of implementing future-forward strategies designed to help them overcome future challenges.
How to Use Call Analytics to Improve Phone Handling
Which parts of your phone handling process are breaking down? Learn how analytics can help improve your first interactions.
In a Fickle Market, How Do We Continue Winning Customers for Life?
It is imperative to ask the right questions to find out what motivates your customers. Getting to know the customer means getting to know their needs and that benefits everyone.
