Cox Automotive Service Study: Dealerships Losing Ground to General Repair Shops
In 2023, dealerships accounted for 30% of all service visits in the U.S., down from 35% in 2021.
STELLA Automotive AI Integrates with Xtime
This new read-write data integration will provide benefits for mutual dealer customers of both STELLA Automotive AI and Xtime.
STELLA AI, UpdatePromise Announce Integration for Appointment Scheduling
This read-write integration aims to transform operational efficiency and enhance the customer experience.
STELLA AI Announces Integration with myKaarma
Stella manages data input and operational processes just like a seasoned service advisor utilizing conversational AI.
Traver Connect Launches Concierge Service
White glove service includes pick-up and delivery and mobile service, among other high-end benefits, to increase appointments set and CSI scores.
STELLA AI Integrates with Reynolds and Reynolds
STELLA speaks with customers and navigates them through common questions, checking the schedule and making service lane bookings.
Dealer World Welcomes New President, Director of Acquisitions
The company recently made the dual announcement of Dan Moore and Jason Jones taking on the new roles.
Auto Dealer Study Reveals Ways to Increase Appointment Success
The study showed when the trade was discussed, the likelihood of setting an appointment jumped from just over 24% to 42%.
UpdatePromise, Infomedia Power Rebranding of Kia My Service
KIA Superservice SLT Powered by UpdatePromise provides a comprehensive suite of features designed to streamline vehicle maintenance and elevate the overall ownership experience.
Conferences & Connections
Attending an industry conference offers numerous benefits, from access to expert speakers and educational seminars to networking opportunities and personal growth. The knowledge gained and connections made at these events can have a lasting impact on both individual careers and the industry as a whole.
