TrueCar Announces New Leadership Appointments
TrueCar, Inc. announced in a recent press release new leadership appointments and role changes.
AutoAPR Rolls Out TestDrive+ to Move Internet Visitors Further Down the Sales Funnel and Set Appointments, Automatically
Once the test drive time and date is set, a calendar invite is sent to both the dealership and the individual, as well as being logged into the dealership’s CRM system
Business Development Centers Can Maximize Service Appointments
Properly trained BDC personnel can provide a multitude of services that will increase owner retention and CSI while enabling your advisors to become more productive thereby increasing sales and shop productivity.
CRISP: Firm Appointments Ensure a 3x Higher Show Rate
Spending a bunch of money on training programs and targeted advertising to improve show rate? I have a simpler solution. Start doing more with the phone leads you’re already driving by setting firm appointments.
Set More Phone Appointments by Making It Easy for Your Customers to Call Your Dealership
Mobile phones are our new personal assistants and they are changing the dynamics of customer interaction. Today, mobile is driving phone calls as the preferred method of customer interaction. Here are three simple things you can do to maximize your phone performance by helping your customers call your dealership.
Are Your Customers Keeping Their Appointments?
Are your salespeople or business development center (BDC) representatives closing on the appointment over the phone? Or is there a disconnect in the process where your rep tells you that the appointment is closed, but the person never shows at the dealership? Many steps need to happen between that initial conversation and the actual appointment.
How Dealership Texting Software is Changing the Game
Dealership texting software is setting new standards in customer service and sales efficiency, proving to be an indispensable asset in the modern dealership toolkit.
Addressing the Technician Shortage with Innovative Training Solutions
Drawing on extensive industry experience, the team at DealerPRO Training has developed a program that exposes technicians to future career opportunities in fixed operations as well as executive positions.
Are You The Captain Now?…or Is Bad Marketing Steering Your Ship?
It’s time to get out of the mindset of cut, cut, cut, and into the mindset of spending wisely for your long-term success.
4 Families Receive Vehicles from NADA, Area Dealers
The vehicles not only offer recipients access to personal mobility, but also the opportunity to build their own credit portfolio and enhance their financial literacy.
