Car Dealership Service Department
Ford Protect Names MaximTrak as Preferred F&I Menu Provider to Ford Dealers Nationally

MaximTrak simplifies the transaction, increasing delivery speeds and deal efficiency, and assists dealers in helping customers protect their vehicles through increasing Service Contract and F&I product penetration. 

Air Ride FAQs

When you are diagnosing a problem, it is critical to ask a lot of questions about the operation of the system. Then, research the reason why the problem is occurring to point you in the right diagnostic direction.

5 Steps to Boost Your Bottom Line

Giving your customer a choice can really pay off. Menus are an effective tool in your finance department, so why don’t you install this same process in your service department?

Service Retention: Highly Effective Digital Marketing for the Service Drive

Service has many more opportunities to work with the customer than any other department in the store. That said, everyone should see how important it is to design a program to create long-term loyalty and retention.

10 Easy Changes You Can Make to Increase Your BDC’s Show Ratio

Here are some process changes that will significantly improve your dealership’s BDC conversion rates, but keep this in mind: you can’t fix what you can’t measure.

F&I Express Launches Digital Solution to Help Drive Aftermarket Sales for Dealers

EDM gives F&I providers a powerful distribution network for their approved digital content, while giving those providers more control over how their aftermarket protection products are presented by digital retailing and menu companies.

WheelsAuto Selects SaleSleeve Vehicle Compliance Displays

SaleSleeve has streamlined the process for displaying sales documents in a highly visible application, with a focus on helping dealers become and stay compliant.

Are Your Expenses Really Too High?

Your service advisors are the key to making that happen so prepare your recruiting plan, avoid hiring someone else’s underachiever, recruit non-automotive with no bad habits, invest in their training and watch your net profits soar to record levels.

Paragon Automotive Claims Top Honors from Honda, Acura at Red Letter Awards Ceremony

Both honors are the highest awarded by American Honda Motor Co. and recognize dealerships that achieve excellence throughout their sales and service operations while maintaining strong and thriving relationships with their clients.

AmTrust and Endurance Dealer Services Launch EV Service Contract That Covers Batteries

The contract covers virtually all U.S. electric car models such as Honda Fit EV, Chevrolet Bolt, Nissan Leaf, BMW i3, Ford Focus Electric, Volkswagen e-Golf and others, with the exception of Tesla models and hybrid vehicles.

Finding Hidden Suspension Damage

Worn or damaged tie rod ends, ball joints, upper and lower control arm bushings, and other steering components can cause steering-related issues. A worn or bent steering rack can also create alignment headaches. But, most of these are due to wear and tear, not bent or broken components.

Mopar Celebrates Top Tech and Top Advisor Award Winners

The 100 top performing dealership technicians were evaluated using metrics including Fixed First Visit data — a key metric used in customer satisfaction survey feedback — survey volume, dealership tenure and training achievements.