Fuel Injectors: Why They Fail
Injector failures run the gamut from bad or faulty mechanicals to clogged nozzles and leaky seals.
It’s Time to Get Serious About Service
In comparing the salesperson to the service advisor, who has the most sales opportunities per day? Who gets the most phone calls per day? Who gets the most sales training? Who gets the most marketing support? Don’t you think it is time to get serious about service? It will do your dealership good.
Spireon Introduces My Dealer for Kahu, Allowing Dealerships to Grow Revenue from Fixed Operations
My Dealer drives customers back to the dealership through personalized and convenient customer engagement, including right-place, right-time mobile offers.
CU Direct Booth Wins Best of Show Award at NADA Convention & Expo
The convention’s annual “Best in Show” awards, given in four categories according to exhibit size, recognize companies for excellence in design, including the use of innovative materials and creativity in color, lighting and attractions.
Chasing Wires: Beyond Scanning in the Auto Body World
The changes that are occurring in the industry will bring new revenues and more opportunities to shops.
Is There a Cancer in Your Dealership?
Most dealers would not tolerate a finance producer who averages $250 PRU but a service director averaging 60 percent one-item retail repair orders has a job for life because “the customers like him.”
How To Manage Over-Abundant Technology
Technology is great, but a top-performing manager must take the data provided by that technology and get out of his chair to work directly with their fixed operations team daily.
Over $100,000 Goes to Toys for Tots
Since Federated initiated its Toys for Tots campaign in 2012, members, customers, vendor partners and associates have together raised over $2 million for the recognized charity and have been named a Three-Star Partner by the U.S. Marine Corps Reserve Toys for Tots Program.
Allstate Dealer Services Names MaximTrak Technologies a Preferred Partner
MaximTrak seamlessly integrates into auto dealers’ business processes; providing complete, end-to-end solutions that help make Allstate Dealer Services’ agents and dealers more successful and profitable.
HVAC Sensors: More Than Just Temperature
Some vehicles also use passive infrared sensors mounted in the dash or an overhead console to monitor the body temperature of the vehicle’s occupants. This allows the system to fine-tune heating and cooling so everybody stays comfortable.
Avoiding Costly Mistakes With Your Service Loaner Fleet
There are always situations that are out of the ordinary, but when they happen with a dealership’s loaner fleet it can be a major problem for the insured. Here’s help for when your service staff is completing loaner agreements.
New Electric Water Pump Coverage from Airtex-ASC
The new Airtex-ASC electric water pump numbers cover a wide variety of popular vehicle nameplates, including BMW, Toyota, Lexus, Volkswagen, Audi, Ford and Lincoln.
