Avoiding Costly Mistakes With Your Service Loaner Fleet
There are always situations that are out of the ordinary, but when they happen with a dealership’s loaner fleet it can be a major problem for the insured. Here’s help for when your service staff is completing loaner agreements.
New Electric Water Pump Coverage from Airtex-ASC
The new Airtex-ASC electric water pump numbers cover a wide variety of popular vehicle nameplates, including BMW, Toyota, Lexus, Volkswagen, Audi, Ford and Lincoln.
Auto/Mate Completes Dealership Management System Integrations with Jaguar Land Rover
AMPS is a user friendly and robust DMS with more than 20 integrated modules to help auto groups and single-point dealerships efficiently manage their business.
Finding Leaks: The Latest in Leak Detection Equipment
Good leak detection equipment can save you a lot of time, making you more profitable and providing a better service for your customer. Like all of your best tools, this equipment is an investment in your future.
How to Create a Top Performing Team
If your sales force averages five vehicles per salesperson per month when you know they should average at least 10, what would you do?
Profit Centers: 3 Reasons to Open a Carwash
Do you need three great reasons to open a for-profit carwash at your dealership? Be sure to watch this video on the benefits a carwash can bring to your business. This video is presented by National Carwash Solutions.
Affinitiv CEO Shines Spotlight on 5 Industry Disruptors Affecting Auto Dealers in 2019
Five trends that Eisenfelder has identified as having more immediate impact include declining front-end margins, improved product quality, more onboard technology, aging units-in-operation (UIO) and consumer expectations.
Xtime Unveils New Service Management Features to Maximize Customer Retention and Dealer Profits at NADA 2019
Released alongside these product developments will be Jim Roche’s second book, “Fast Break: Creating a Customer-Centric Operating Philosophy for Automotive Service,” and the second phase of Cox Automotive’s 2018 Service Industry Study.
Ride Control and Electronic Stability Control
ESC systems use automatic computer-controlled braking of individual wheels to assist the driver in maintaining control in critical driving situations. Here’s what you need to know to keep your customers safe.
Do You Want to Thrive or Just Survive?
If your salespeople cannot sell one vehicle per month in the service drive then they are most likely in the wrong line of work. Possibly there is an opportunity for them to join your competitor down the street and assist in running their store.
Dealer.com Launches New Capabilities to Help Dealers Personalize Digital Marketing and Car-Buying Experience at NADA 2019
The new solutions being launched help dealers deliver a more complete and connected digital storefront, with personalized experiences that reach and engage customers at every step of the shopping process while providing improved flexibility, customization and Managed Services options.
‘Welcome!’ Never Underestimate the Importance of a Professional Greeting
Nothing sets the tone for an exceptional service experience more than a warm welcome. When we start off by making clients feel like a welcome guest, they will be more open and receptive throughout the entire interaction.
