The F&I Forbidden 20 - AutoSuccessOnline

The F&I Forbidden 20

Your Ultimate Guide to F&I Prohibited Practices

Sponsored by KPA

It’s easy to assume that no up-and-up business in the automotive space would run afoul of Finance & Insurance (F&I) Prohibited Practices. But after 15 years of providing protection for auto dealers, we at KPA know the reality isn’t so cut-and-dry. 

Passing down of knowledge from salesperson to salesperson on the floor, doing business as it has “always been done,” lack of thorough onboarding and training…these are common reasons that transgressions can be made or missed by management. 

While companies place a substantial focus on EHS management (and with good reason), crossing the line in F&I means fines starting at the $10,000 mark…and many violations also elicit criminal charges. Even if the repercussion is lost revenue through buybacks or legal expenses, playing fast and loose with Prohibited Practices is not a risk worth taking. 

Sooo why take the chance? Download this refresher list of the top 5 F&I prohibited practices you need to watch out for. Your customers, and your bottom line, will thank you. 

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