Manheim Establishes New Client Shared Services Group
The group’s structure is designed to simultaneously provide both a high-touch client experience and a high-volume delivery system.
Technology Creates New Showroom Buying Experience for Consumers
Dealers can digitally capture customer data and sell more vehicles, all while reducing overhead costs.
New Rapid Recon Workflow Provides Transparency into New-Car Operations
Checking in vehicles off the transport truck is now made more straightforward, and real-time arrival times are recorded in the software.
New Volie ‘BDC in a Box’ Automates Dealership Customer Engagement
Automotive BDC software allows dealers to get the productivity of an outsourced call center allowing three people to do the work of 10.
CallRevu Announces New Platform Communication Intelligence
CI Platform is powered by AI to provide dealers with greater insights to transform customer communications.
Another Year Over, a New One Just Begun
What positives can we extract from the debris of this most challenging of years? Here are some ideas to put you back on track and accelerate your growth and earnings as a salesperson.
Increase in Digital Automotive Retail Due to Pandemic Paves Way for New Normal, J.D. Power Finds
See how lasting effects of the pandemic will make it imperative for dealers to step up their digital offerings to remain competitive.
Affinitiv Renews Kia Owner Retention Experience Program
The KORE Program is a fixed operations and service marketing tool that includes multi-channel communications via automated voice, text, email, direct mail and social media marketing.
The New World of ADAS
When it comes to collision and mechanical repairs, there’s a lot to consider that many don’t realize in the new world of ADAS.
Now What? Capitalizing on the New Normal
The quarantine demonstrated that the technology and practicality of buying running shoes online works equally well for buying cars from franchised dealers. Are you ready to fully capitalize on the digital marketplace?
