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AUL Corp. Launches New Website

AUL Corp., one of the nation’s leading full-service F&I providers, announced it has launched a new streamlined website following its recent addition of GAP and Ancillary product offerings.

4 Mistakes That Limit the Potential of New Technology

If people from a century ago were to peek into the modern-day world, the technology they’d see would seem magical: doorbell cameras, smart thermostats, artificially intelligent devices, self-driving cars.

BMW of North America Introduces Smart Glasses and New Technician Communication Systems at U.S. Dealerships to Reduce Repair Times and Improve Customer Satisfaction.

The introduction of these new innovations at BMW centers, coupled with the company’s ongoing investment in its training facilities and technician training programs not only reinforces BMW’s reputation as a technology leader, but is another example of the company’s customer-first approach.

fusionZONE Automotive Forms New Dealer Advisory Council

The advisory council will have quarterly calls and an annual off-site meeting. It is made up of a solid mix of dealer groups and single point dealers from a variety of brand franchises, which helps provide a perspective from users at many different levels.

Helion Technologies Partners with California New Car Dealers Association to Educate Dealers on Privacy Act Compliance

Dealerships are also required to proactively provide full disclosure to consumers about what their data is used for, who it gets shared with and for what purpose, at the time said data is collected.

New Smyrna CJD Aims to Double Service Revenue: The Three-Part Growth Equation to Their Success

In November 2017, New Smyrna CJD moved into a brand new facility in New Smyrna Beach, FL. Built with the service customer experience in mind, the design is in stark contrast to the store’s old facility — and most other dealerships — which were built to optimize sales.

Car Wars’ Newest AI Feature Protects You From Costly Privacy Violations

Cari, Car Wars’ artificial intelligence agent, pioneers AI security with her ability to recognize and protect sensitive information handled over the phone.

Drowning in Paper? Start Taking Charge of Your Processes

The day-to-day business of running a successful dealership is complicated enough without an ever-increasing mountain of filing boxes encroaching on your space and eating into your employees’ time.

Broken Processes & Friction Points, Oh My! What They Are & How to Avoid Them

Implementing new software at your dealership should lead to improved processes, less friction and, most importantly, increased profits and customer satisfaction.

F&I Solutions Section: Drowning in Paper? Start Taking Charge of Your Processes

An F&I manager once shared with me a work-stress nightmare he’d had. Trapped in his office in a steadily rising sea of paper, he was unable to call out or make a sound as the paper rose higher and higher, until he was ultimately swallowed up.