Mike Cochrane, vice president of business development and key accounts for Cafection | Evoca, discusses how dealerships can adapt their services around the customer experience through the COVID-19 pandemic and beyond.
Effective tips from a seasoned trainer to help you best lead your F&I team.
In this episode of AutoSuccess: The Podcast, Ian Vandenbark, a national trainer and account executive with iA American Warranty Group, joins us to give his advice on being an effective leader to your F&I team.
Ian wrote an article about one-on-one meetings in the October issue of AutoSuccess, a topic he expands on in this episode. The original article can be found here.
Velocity Automotive leadership discusses the motivation behind starting the business.
Greg Uland of Reynolds and Reynolds discusses potential improvements for your sales process.
Leadership from a 17-store dealer group provides insights on modern problems in auto sales.
Strategies to get high value repair orders to your store.
Kyle Alexander joins AutoSuccess after three years in TV news where he was a multimedia journalist and meteorologist.
Having a human-centric approach, augmented by AI, is the cornerstone of a dealership that not only excels in sales but also in creating lasting connections with its community.
Has your sales team gotten “COVID-lazy”? Here’s what you can do to turn them around.
That’s the annual average revenue increase a dealership can expect to realize by raising its customer satisfaction score by a single point.
