Blog
What’s Missing in the Car Buying Process? A Customer Point of View
If a customer can get last year’s top model delivered to their doorstep, how willing are they to endure a...
December 2019
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Sep 2019 Dealer Service
Jun 2019 Dealer Service
Mar 2019 Dealer Service
If a customer can get last year’s top model delivered to their doorstep, how willing are they to endure a...
Too often, after the customer signs their paperwork and gets the keys to their new car, maintenance and repairs are...
Even after online research, consumers want to learn firsthand about a vehicle and take it for a test drive before...
Are you worried about a slowdown in the market? Don’t panic. Take preventative steps now to shield your dealership from...
Study shows the average answer rate in dealerships is 95%, with only 83% of shoppers being connected to a live...
You must get committed to utilizing the right appointment processes on the phone and on your website in order to...
Phil Battista, CEO for Darwin Automotive, joins us to discuss personalized selling.
Just like Starbucks, your dealership group will benefit from a uniform omni-channel presence.
Anna Puzier, business analyst for Auto/Mate, joins us to discuss how to streamline your processes to create a better customer...
Steve Pearson, CEO of Friendemic, joins us to discuss ways to differentiate your dealership through video.
