AAPEX 2019 Offers Technology-Driven Programs for Service Professionals
Many new products and technologies for service professionals will be displayed in the AAPEX New Product and New Packaging showcases, as well as in designated sections on the show floor, including Tools and Equipment, Remanufacturing and Paint, Body and Equipment.
How to Revive Comatose Customers
You must get committed to utilizing the right appointment processes on the phone and on your website in order to increase your service appointments.
10 Fall and Winter Service Quick Tips You Can Plan Now
For dealers and service managers who are getting their fall service promotions and tire sales on track, we asked our team for quick tips and strategies they can put into action now.
What’s at Stake Legally When Selling a Used Car with an Open Recall?
Earlier this summer, U.S. Senators Richard Blumenthal (D-CT) and Edward J. Markey (D-MA) introduced the Used Car Safety Recall Repair Act to ensure used vehicles with unrepaired safety recalls are repaired before being sold, leased or loaned to consumers.
MAX Digital Adds Service Upgrades to Platform
Dealerships using the MAX data platform, including MAX Digital Showroom and MAX Ad products are able to feature the work the dealership has done to get a used-car frontline ready.
Xtime Launches New Service Tracker to Help Bring Trust and Transparency to Every Vehicle Service Visit
Xtime has unveiled a new Service Tracker feature, helping dealerships close this gap and build greater trust and loyalty by offering customers mobile access to real-time vehicle status updates.
Podcast: Increasing Your Service Absorption
Scott Hembrough, president of Hembrough Business Systems, joins us to discuss how dealers can increase their service absorption.
Perception vs. Reality:
There’s an old saying that a customer’s perception is the reality. Very seldom do I speak with a general manager or fixed operations director where the topic of competing against Jiffy Lube and Pep Boys does not come up. After the warranty expires, 70% of those aftermarket dollars are flowing right into everyone else’s hands. The possibilities are endless in this $350 billion market where by most accounts, franchise dealerships will get about 30% of that number.
High Performance Doors: Think You Can’t Afford Them? Think Again
Every year, hundreds of new and remodeled automotive dealership facilities open across North America. Automobile brands are introducing eye-catching building image designs to compete for buyers’ attention.
9 Essential Videos Every Dealer Needs
Videos are a great way to showcase both your inventory and your dealership, which is why it’s essential to create a library of videos that your dealership can use to influence auto shoppers and service prospects.
Beck & Masten: How a Winning Dealership Keeps Getting Better
Over the past 20 years, Beck and Masten Buick GMC in Houston, TX, has been the No. 1 Buick GMC dealership in the state and, over the past decade, one of the top three Buick dealerships in the country. If you think success like theirs doesn’t come with challenges — think again.
Podcast: Recall Strategies
Dan Beres, managing partner, Enterprise Services & Strategic Partnerships for Recall Masters, joins us to discuss recall strategies for the fixed ops department.
