Three-Tenths to Paradise: Build an Additional 212 Monthly Billable Hours into Your Service Department
By increasing service consultant performance, Paradise will also increase technician team satisfaction and attract additional talent in the ever-tightening technician marketplace.
AutoAp, Inc. Releases New Safety Recall Business Intelligence Service, Enabling Dealers to Reduce Their Risks by More Than 80%.
In addition to clearly seeing their safety recall liability, the business intelligence behind this new service enables dealers to easily visualize the full economic gain to their dealership when they resolve recalls quickly.
Bringing Video to the Service Department
Dealers who are looking for ways to build their service department’s revenue, increase their number of return customers and grow profits have a valuable tool available to them that is literally in the palm of their hands.
Customer Loyalty is Created in the Service Lane
One of the most significant trends that auto dealers are grappling with is the erosion of front-end margins. New vehicle gross margins have declined significantly in the last seven years, from 4% in 2011 to 2.2% in 2018.
It’s Time to Get Serious About Service
How does your net profit look so far this year? Are you making all of the money you deserve? If you answered “yes” then I congratulate you for a job well done. However, if you answered “no” then I must ask you: What are you going to do about it?
Helping Auto Dealers Triple Their Profits
With the amount of changes taking place in dealerships today and the speed in which they are happening, ask yourself the following questions: Is your dealership like all the others, with shrinking new car margins? Are your pre-owned margins also slipping?
Give Your Customers What They Want – Text Them
More than 55% of Americans prefer texting to emails or phone calls, and 90% of text messages are read in less than three minutes after sending. Kristopher Hampton of sw Service Solutions says this alone is reason enough to use text messaging as a primary form of communication with your guests.
MAX Digital Partnership with Lotpop Doubles Up Service and Savings for Dealerships
Lotpop provides the staffing and system guidance and ongoing consistent review of dealership inventory processes to build sustained results over time.
Greet Recalls with a Smile, Rather Than a Grimace
There is no denying recalls create challenges for dealerships. They can throw off your service department scheduling and create friction with customers. The reality, though, is that recalls will continue to happen.
5 Simple Video Types to Differentiate Your Dealership
The automotive business is more and more digital every day. It’s no secret that consumers are visiting fewer dealerships in person before purchasing a vehicle, down from 2.7 in 2017 to 2.3 in 2019, according to the 2019 Cox Automotive Car Buyer Journey study. If you’re finding it tough to get customers to come to the dealership, why not take the dealership to them?
Presenting Maintenance is Not a Choice, It’s a Responsibility
How would your clients feel if, while leaving your store, someone shared that their advisor didn’t tell them about all of the maintenance recommendations for their vehicle? Do you think they would be mad, disappointed, surprised?
5 Ways to Accelerate Profits Through a Slowdown
You can’t afford to neglect fixed ops. Determine what your true profit potential is. This opportunity is waiting for you. It’s time to seize it.
