FIXED OPS DIGITAL Joins CDK Global Partner Program
Using proven strategies, Fixed Ops Digital gives their dealer partners an edge against direct competitors and national third parties when it comes to finding and winning service business in their market.
CDK Global to Acquire ELEAD1ONE
ELEAD1ONE’s automotive retail front office applications and integrated customer service platform to complement the diversified product and service portfolio of CDK.
Podcast: Promoting Your Service Department
Jim Roche joins us to discuss how to promote your dealership’s service department and keep customers coming back.
RedCap Partners With Lyft for Automotive Solutions
Helping dealerships eliminate wait times and create a seamless automotive service experience through innovative transportation solutions.
Dominion Eliminates DMS Friction Points with Complete Suite of Fixed Ops Tools
The MPI application reduces the time it takes service technicians to complete inspections and reduces human error by adding touch-screen functionality and automation to the process.
Podcast: Improving Your Hiring Processes
Adam Robinson joins us to discuss how dealerships can improve their hiring processes to create a successful team.
Drowning in Paper? Start Taking Charge of Your Processes
The day-to-day business of running a successful dealership is complicated enough without an ever-increasing mountain of filing boxes encroaching on your space and eating into your employees’ time.
Transitioning from Paper to Digital Vehicle Inspections
Given all of the OEM funding available for these products, it’s a great time to consider making the switch from paper to digital.
Zurich Adds Service Advisor Training to its Offering for Auto Dealers
Zurich introduces comprehensive service sales training led by Steve Shaw; Full-day seminars across the U.S. to begin in July.
Are You Making What You Should in Fixed Ops? Part 1
This is Part 1 of a two-part series discussing the importance of having a profit improvement plan that identifies opportunities for improving your service and parts retail operations.
How Many Alignments Does It Take to Get .3 HPRO?
“I am amazed at how many service advisors fail to properly advise all of their customers as to the maintenance and/or repair needs of their vehicles.”
F&I Solutions Section: Drowning in Paper? Start Taking Charge of Your Processes
An F&I manager once shared with me a work-stress nightmare he’d had. Trapped in his office in a steadily rising sea of paper, he was unable to call out or make a sound as the paper rose higher and higher, until he was ultimately swallowed up.
