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AutoSuccess Podcast

Podcast: The Guest Experience

Looking to update your customer's experience? Tune in for advice and ideas from Ryan Powers of SoundFox.

Camille Renner
By Camille Renner
Published:

In this audio airing of a past Executive Spotlight interview, Ryan Powers, the VP of marketing and business development with SoundFox, discusses the importance of the guest experience during the car buying process.

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From the hold message for call-in customers to those waiting for F&I help in the dealership lobby, Ryan offers his insights to give your customers the experience they want.

Find the video interview with Ryan on our YouTube channel or in the Executive Spotlight archives.

Listen to this episode here or subscribe to “AutoSuccess: The Podcast” on Apple Podcasts, Google Podcasts, Spotify and Stitcher.

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Podcast: Mastering One-on-One Meetings

Effective tips from a seasoned trainer to help you best lead your F&I team.

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By Ian Vandenbark
Ian Vandenbark is a national trainer & account executive for iA American Warranty Group
Published:

In this episode of AutoSuccess: The Podcast, Ian Vandenbark, a national trainer and account executive with iA American Warranty Group, joins us to give his advice on being an effective leader to your F&I team.

Ian wrote an article about one-on-one meetings in the October issue of AutoSuccess, a topic he expands on in this episode. The original article can be found here.

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