Congrats! You’re a Manager, Now What?
A manager’s job is to work with each person to determine what success means so they can contribute to the performance of the organization.
Rapid Dealership Culture Assessment
Finding great people is one of the biggest challenges for dealerships. In today’s fast-paced business environment, most of us spend the majority of our waking weekday hours at work, so recruiting great talent isn’t just good for business, it’s essential to fueling a positive workplace culture.
The Equal Treatment of Unequal Effort Will Destroy a Company
Leaders must be aware of the message they’re sending by how they treat team members. Everyone should be treated fairly and have the opportunity to grow.
10 Commandments for the Inspirational Leader
There are so many theories in leadership ranging from vision to self-awareness to service. The simplest way to develop your leadership skills is to have a work ethic mixed with a solid foundation of core values.
Not My Job
Here’s a tip. If you don’t whether something is allowed, if you don’t know how to do something or if you don’t know the answer to a customer’s questions, go find someone who does know. Your ignorance should never be the customer’s problem, and it won’t kill you to learn something new.
Sales Culture Eats Strategy for Breakfast
Don’t you wish your salesforce sold twice as much as your competitors, your business was extremely profitable and your salespeople and customers loved you? Is this even possible?
Dealer Panel: What’s One Habit That One of Your Salespeople Has That Inspires or Produces Great Results?
Our Dealer Panel gives voice to dealers, GMs and sales professionals to share their experiences — sales techniques, new technology and ways to motivate staff — giving our readers the benefit of learning from their peers.
The Theory of 5: Struggle and Strength
Searching for comfort is one of our strongest desires as humans. We tend to gravitate toward what gives us pleasure and recoil from what could cause pain. Most people crave contentment. Most want gratification.
Maintaining a Positive Dealership Culture in a Volatile Market
The automotive retailing market might be changing, but that doesn’t mean your attitude has to shift with it.
Hankook Tire Gauge Reveals 83 Percent of Americans Plan to Drive the Same or More This Year
Tire pressure is one alert that gets drivers to take action as 56 percent of drivers will address the low tire pressure warning light the same day, according to the Gauge.
