Matco Tools Launches New Diagnostic Scan Tool
The tool is designed to perform wireless diagnostics, including read/clear trouble codes, view/graph and record the PID, bi-directional test, reset functionality and more.
Adapting to the Next Digital Sales Revolution
It’s important for dealers to quickly recognize and embrace this transformation so they are positioned for success in this new age of auto sales.
5 Predictions for Front-Line Chat Solutions
In the next few years, prepare for a chat solution that must act like a personal greeter to every customer who visits your digital showroom.
Dealers Cite Lack of Lender Transparency as Obstacle to Deal/Pricing Clarity
According to the findings, dealers agree there is a trust deficit and understand that consumers want transparency — though many are inhibited from going as far as customers expect them to go, due to concerns about profitability.
CallRevu Transforms Fixed Ops with ServiceVision Pro
ServiceVision Pro offers insight into fixed ops calls, allowing managers to evaluate metrics such as appointment-setting success rates, customer frustrations, pricing inquiries and more.
How End-of-Year-Sales May Impact Auto Finance Digital Transformation Strategies
We still have a very paper-driven culture but we need to continue to shift focus to digitization to reduce risk and liability.
Digital Drive: Reshaping Automotive Dealerships for the Future
Embracing this transformation requires an understanding of the technological tools available and a willingness to adapt traditional dealership operations.
CDK Global Announces Inaugural Vehicle Ease of Purchase Survey Results
Dealerships work to increase consumer satisfaction during the car-buying process.
High Interest Rates, Slow Economy Repress U.S. Auto Dealer Sentiment
The Q3 report is the fifth consecutive quarter with dealer sentiment below the 50 threshold.
New-Car Prices Virtually Flat YOY Due to Declining EV Prices
The average transaction price of a new vehicle in August was $48,451, up only $42 from one year ago.
