CallRevu Transforms Fixed Ops with ServiceVision Pro

CallRevu Transforms Fixed Ops with ServiceVision Pro

ServiceVision Pro offers insight into fixed ops calls, allowing managers to evaluate metrics such as appointment-setting success rates, customer frustrations, pricing inquiries and more.

CallRevu announced in a press release its latest innovation, ServiceVision Pro, an AI-powered technology designed exclusively for retail automotive fixed operations.

ServiceVision Pro ushers in a new era for fixed ops departments, offering unparalleled call coverage, real-time alerts and transformative insights, the company said. Dealerships can now provide exceptional customer service, armed with a deep understanding of every customer interaction.

ServiceVision Pro delivers comprehensive coverage on all fixed ops calls, empowering dealerships with invaluable insights gleaned from every conversation. Real-time alerts ensure that issues are addressed promptly, turning challenges into opportunities.

Powered by CallRevu’s advanced AI technology, the platform offers actionable data analytics, providing profound analysis of conversations. This unprecedented visibility enables dealers to make informed decisions, drive revenue and exceed customer expectations.

Ben Chodor, chief executive officer at CallRevu, emphasizes, “In today’s fiercely competitive automotive landscape, exceptional customer service is non-negotiable. ServiceVision Pro isn’t just a tool; it’s a transformational force. We’re providing fixed ops departments with revolutionary conversational intelligence that will drive exceptional customer service and, ultimately, skyrocket revenue.”

ServiceVision Pro offers an unparalleled level of insight into fixed ops calls, allowing managers to evaluate powerful metrics such as appointment-setting success rates, customer frustrations, pricing inquiries, recall-related conversations and categorization based on service products discussed. These features enable targeted coaching strategies, resulting in improved performance across the entire fixed ops organization.

ServiceVision Pro promises groundbreaking changes in how dealerships engage with customers. By providing essential insights for personalized customer service and optimizing operations for revenue growth, ServiceVision Pro becomes an indispensable tool for any modern dealership aiming for unparalleled success in the current market.

For more information, visit

You May Also Like

Dealers Report Digital Retailing Tools Positively Impact Business

Cox Automotive’s study credits digital retailing tools with saving time in car buying and improving customer satisfaction while offering dealers opportunities to create more personalized experiences.

Nearly all car dealers currently using digital retailing tools claim it has positively impacted their business, especially in customer experience and satisfaction, according to Cox Automotive's 2023 Digitization of Car Buying Study. Capturing data from shoppers, buyers and franchise dealers, Cox Automotive's latest research on the state of digital retailing underscores how commonplace it is and the improvements it has added to the overall buying and selling experience.

U.S. News & World Report Announces 2024 Best Vehicle Brand and Best CPO Program Awards

After evaluating 38 brands, U.S. News’ Best Vehicle Brands recognizes industry-wide excellence across four key segments of the automotive market: cars, SUVs, trucks and luxury vehicles.

Traver Connect Launches Concierge Service

White glove service includes pick-up and delivery and mobile service, among other high-end benefits, to increase appointments set and CSI scores.

DealerOn Acquires fusionZONE Automotive

The company said this acquisition accelerates its growth and supplements its robust platform and technology services, with fusionZONE’s offerings.

ADD Group to Exhibit at Automechanika Shanghai 2023

The group will be exhibiting shocks, struts and complete strut assemblies, air shocks, strut mounts, motor mounts and engine sealing parts.

Other Posts

Updated Jump-N-Carry 12V Jump Starter, Power Supply

Delivering 550 Start Assist Amps of starting power, the JNC345 can tackle a wide variety of starting tasks.

KPA, Reynolds and Reynolds Partner to Expand F&I Compliance Services

With this partnership, dealers will have access to a comprehensive suite of F&I services, software, and resources that will lower risk, save money, and better streamline dealership sales processes.

Privacy4Cars’ Vehicle Privacy Report 2.0: More Features, Expansion into Europe

The new report doubles geographical coverage and deepens vehicles’ data practices analysis of manufacturers by adding privacy implications of infotainment apps and more. Rebrands as ICOM AI

This brand transformation arises from the company’s vision to expand its enterprise offerings and align more closely with the diverse and growing needs of automotive businesses.