TruVideo Integrates with Sunbit to Bring Auto Service Customers Access to Pay Over-Time Option
TruVideo, a platform that specializes in video communication and Artificial Intelligence (AI) for the Automotive and Transportation sector, announced their integration with the point-of-sale lending technology provider, Sunbit.
147,348 Reasons Why Customer Experience & Dealership Loyalty Matter – The Power of a Point
That’s the annual average revenue increase a dealership can expect to realize by raising its customer satisfaction score by a single point.
How AI is Improving Customer Engagement Rates in Automotive
Why is AI the perfect strategic partner for dealerships? What methods does AI use and why does it integrate so well into dealerships?
Improving the Customer Experience Begins with Psychology
The better we understand our customers, the better their experience is and the more successful we’ll be.
EpicVIN Offers Car Dealerships Platform to Reach More Customers Digitally
The car marketplace is designed to help increase car dealerships’ visibility and enhance sales online.
TruVideo’s AI Suite Tailored to Drive Customer Experience
Based on an analysis of every text, dealership staff are notified in real time when a customer requires extra attention, ensuring proactive and responsive customer care.
Edmunds Presents 11th Annual Five Star Dealer Awards Honoring Exceptional Customer Service
Edmunds, an online car shopping resource that generates more than 20 million visits every month, announced the winners of the 2023 Edmunds Five Star Dealer Awards.
After-sales Service Helps Boost Customer Loyalty for Automotive Dealerships
After-sales service in the fiercely competitive automotive marketplace is renowned for fickle customer loyalty.
CallRevu Launches ServiceVision to Maximize Customer Retention in Fixed Operations
ServiceVision helps streamline service call management and provides real-time alerts for immediate customer attention.
To Improve Customer Experience, Improve the Employee Experience
If you want to improve your customer experience, start by improving your employee experience. It takes a thoughtful, intentional strategy as well as a commitment. But the payoff is worth it.
