Improving Customer Service In A Booming Market
With a focus on service advisor training, Edmark Toyota has improved service numbers as well as customer trust and satisfaction.
SafePoint Dealer Inventory & Customer Retention Platform Boosts Sales & CSI
SafePoint combines the most desired GPS data analytics with state-of-the-art alerts and notifications to take dealership vehicle security, inventory management and customer retention to new levels.
Toyota Dealership Entertains Customers with Galileo Video Wall
The Galileo-based customer lounge video wall displays a wide variety of content, including local and national broadcasts, news, and sporting events, Toyota advertising, dealership promotions, service/repair status, time-to-completion information, and customer testimonials.
Newsweek Names Carsforsale.com Top Automotive Marketplace Brand in Customer Service
Strides in consumer experience are paying dividends for dealers as well as consumers. Unique users visiting the Carsforsale.com platform are up 14.4% in 2020.
Widewail Personalized, Automated SMS Customer Review Generation Solution
This solution eases the burden of reputation and engagement management while maximizing reviews.
CUSTOMER CONNECTION – Building A Long-Term Relationship
Connecting with customers is more than just communication. Connecting is a strategic effort to create relationships beyond the initial transaction. It involves communication, but it is so much more. Why is connecting important? Because connected customers tend to become repeat customers, and repeat customers are vital to business success. Also, it is less expensive, and
Headlight Restoration: Crystal Clear Benefits for Dealerships, Customers
Dealerships that offer headlight restoration services can increase revenue while providing a valuable service for their customers.
JM&A Group Makes Virtual F&I Available to All Dealer Customers
JM&A’s team of subject matter experts are prepared to help bring a Virtual F&I process to its dealer customers so they can be at the forefront of digital retail, provide a modern customer experience and increase profitability.
AutoAlert and AutoFi Collaborate to Boost and Simplify Customer Vehicle Purchases Online
The new remote selling solution launches in June to strengthen the capabilities of dealerships challenged by the unpredictable sales environment of the COVID-19 pandemic.
Managing Customer Feedback and Your Online Reputation
Online reputation and customer experience go hand in hand today, you need to have a complete picture of what your consumers are saying about you and your brand online and offline.
