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3 Auto Retail Insights for Your Ears Only

Rapid Recon CEO Dennis McGinn chats with industry professionals for invaluable insight into current auto trends.

The Phone: Fixed Operations’ Biggest Blindspot

Why and how you should be leveraging the phone and analyzing the right data to boost CSI and drive new revenue in fixed operations.

Cox Automotive Study Examines Best Practices of Dealerships Thriving in an Accelerated Digital Landscape

Cox Automotive’s survey of more than 450 franchise dealerships found those embracing new business solutions and digital capabilities became more efficient and profitable, while seeing consumer satisfaction scores soar to record highs.

Don’t Recruit F&I Managers — Grow Them!

The most successful dealerships embrace promoting from within and developing their people through the right career path.

HGGC Sells Dealer-FX to Snap-on

Dealer-FX has launched numerous new product offerings, such as Total Service Marketing, Mobile Payments and more.

If You Would Just Answer Your Phone

Dealerships spend thousands of dollars each month to drive business through leads and calls. Many will not connect. Here’s how you can avoid wasting that time, effort and investment.

CDK Global Launches Advanced CRM Data Capabilities with 4 New Elead APIs

Fortellis integrations push opportunities data into key dealer applications.

Digital Air Strike Releases New Multimedia, AI Consumer Engagement Tech Enhancement

Recognized for developing virtual retailing solutions during COVID-19, Digital Air Strike continues to expand technology suite enabling businesses to effectively convert consumers leveraging data and MMS.

Innovative CXM and Technology Will Give Auto Dealers the Edge in 2021

Retailers that do the best job creating that positive customer experience will not only survive during these unique times but emerge as leaders in the eventual post-pandemic economy.

6 Common Office Headaches and How to Get Rid of Them

Whether you’re handling physical paperwork or digital files, optical character recognition (OCR) is capable of making the task of filing exponentially faster.