Building Your Dream Team
Keeping an ongoing dialogue with talent is a great first step in being more proactive with recruitment. Here’s how to make sure you tell the right story to high-potential candidates.
If You Could Have Any Advantage
When we sell them the car, we gain home field advantage. The greatest advantage anyone could want.
Talent in the Automotive Dealership Industry
Attracting and retaining top talent involves everything from recruiting and hiring, to compensation and benefits, to training and rewarding staff members. While the following strategies may seem daunting, they are essential for dealers to succeed.
6 Strategies to Recession-Proof Your Dealership
Are you worried about a slowdown in the market? Don’t panic. Take preventative steps now to shield your dealership from fluctuations in the market and stay a step ahead of your competitors.
Auto/Mate Wins ‘Best Places to Work’ Award for 10th Straight Year
“The first few years we won this award we ranked in the small-business category, but as our company has grown we have kept the focus on employee satisfaction,” said Mike Esposito, president and CEO of Auto/Mate Dealership Systems. “If you have happy employees you have happy customers, so it’s no coincidence that our customer retention rate is 99%.”
Hiring Our Heroes Is a Great Way to Honor Veterans
Many dealers honor veterans by providing discounts on auto sales. Another way to honor them is by hiring them in your dealerships. While there have been great improvements in veteran employment over the past few years, there are still thousands of unemployed veterans seeking meaningful employment.
Keep Those Customers Coming Back!
Analyze your fixed operations marketing plan to see how you compare with these strategies. Make the commitment to support your service advisors so you can keep those customers coming back.
AutoSuccess Executive Interview: Michael Esposito, President & CEO of Auto/Mate DMS
In this special report, AutoSuccess Associate Publisher Scott Ghedine speaks with Michael Esposito, president and CEO of Auto/Mate DMS.
The High Cost of Ignorance
For those dealers who are committed to make ongoing training a culture within their dealership, I’m betting this year will be another sales record in both sales and service.
How About a Little Support for Fixed Operations?
Any manager who wants to do better and learn to become a top performer would not hesitate to do whatever it takes to improve on pathetic performance metrics, not to mention add an additional $500,000 in retail gross profit.
