Want More Zeros? Deliver More Zeros
The high cost of customer acquisition alone should make everyone stop and evaluate their existing people processes and structures.
Podcast: Recruiting and Retaining Talent
Leadership from The Atticus Group join us to discuss remaining a competitive employer, creating loyal employees and more hiring trends.
Adopt-A-School Program Helps Transition from School to Work
With work-based programs, businesses can help reinforce classroom instruction and increase students’ hands-on skills.
Dealer Insider with Scott Kunes of Kunes Auto Group
The COO of Kunes Auto Group discusses what this 40-store dealer group offers its community.
Podcast: Industry Insider Tips from Stuckey Automotive
Matt Stuckey, the president of Stuckey Automotive, discusses how service is integral at his five-store brand.
The Competitive Edge of Remote Customer Service
Nothing puts a bow on the purchasing process quite like delivering a customer’s new vehicle right to their doorstep and picking up their trade-in vehicle for transport to the dealership or recon facility.
Dan Dillingham Joins Dealer Alchemist as New SVP of Sales
Dealer Alchemist provides smart technology that prioritizes inventory, eliminates wasted ad spend, eradicates a multitude of marketing inefficiencies, exposes core metrics, and strengthens accountability
Convert Millennial Callers into Customers
Train your people to become active, engaged listeners and you will have a far greater chance of converting those millennials.
4 Strategies to Overcome Today’s Big Hurdles
You’re missing 20-30% of your calls. If we just answer the phone, we can drive ROIs through the roof.
Empower Your Accounting Team to Build a Better Dealership
Profitability, and profit retention, go hand-in-hand with an empowered and efficient accounting department.