Succession Planning and Your Legacy
When you’re ready to retire or sell the business, do you have a plan? Your business and your legacy could be thrown into chaos if you found yourself exiting your business without a concrete plan.
If You Could Have Any Advantage
When we sell them the car, we gain home field advantage. The greatest advantage anyone could want.
Keep the Momentum Going
How do you keep the initial enthusiasm and excitement you felt at NADA from evaporating? Here are some of my follow-up tips.
Invest Here, Grow Here
Buy here, pay here is a profitable franchise opportunity that has been proven for over 30 years.
Investing in an End-to-End Customer Experience
AI-driven technologies help sales and service teams by touching every incoming lead via email or text message.
We Analyzed Over 16,000 U.S. Dealerships — Here’s What We Found
Ranking high and showcasing great reviews in local search is essential for building consumer trust and driving foot traffic.
The Domino Effect
Consider setting quarterly resolutions, which give you a clean slate every January, April, July and October.
Tire Service 101: Avoiding Wheel Damage
Customers need to trust that their wheels are going to come back in good condition. Technicians must be trained on equipment and procedures to ensure they know how to treat customers’ rims with the utmost care.
Vendor Transparency Speeds Up T2L
When vendor and recon time-to-line workflows are integrated so all parties are on the same page, you can fold your vendors and sublets into your T2L culture. And, more significant, you can drive efficiencies in those parts of your process.
When Was the Last Time You Attended the NADA Show?
This year’s show will be held on Feb. 15-17, and will feature a sold-out show floor with 576 exhibits.
Cyber Security 101
Cyber security breaches can come from a variety of places, including disgruntled employees, professional hackers or sophisticated foreign countries engaged in espionage. However, simple precautions can eliminate a nightmare scenario of a cyber breach within your dealership.
Dealership Success Relies on Tech & Customer Service
Dealerships of all sizes need to consider strategic ways to grow their tech stack to better target opportunities.
