Car Dealership Service Department
How To Get Service To Pay The Way

Set realistic goals for them, coach them daily and get them professionally trained on how to be a salesperson (advisor).

Podcast: Leadership – Balancing Work and Home

We’ve returned to some of our past guests to ask them how they maintain a healthy balance between work life and home life.

Susan Givens Promoted to Publisher of Babcox Media’s Motorcycle & Powersports News

In her newly expanded role, Givens will oversee the integrated sales and marketing operations across all platforms for both AutoSuccess and MPN.

Mitchell 1 Brings Back its ‘Fabulous Las Vegas Sweepstakes’

One lucky winner will receive an all-expense paid trip for two to attend this year’s Automotive Aftermarket Industry Week (AAIW) events, including the Automotive Aftermarket Products Expo (AAPEX) and Specialty Equipment Market Association (SEMA) Show in Las Vegas, Nevada.

Spectra Premium Expands Global OEM Operations with Swedish Manufacturing Acquisition

The acquisition of TechROi Fuel Systems and the exchange of its expertise in related fuel components will be complementary to Spectra Premium’s expertise in steel and stainless steel fuel tanks.

Are You Making Your Service Techs’ Lives Easier or Harder?

Helping your service department succeed can pay dividends in profit, customer experience and security. 

How To Check Out Your Service Department

To formulate an action plan for improvement you must first realize that you can’t manage what you don’t measure.

LIQUI MOLY Turns Toward Alternative Drives

The number of registered vehicles with alternative drives is still small compared to those with diesel and gasoline motors, but the new drive types are revolutionizing the car industry.

Snap-on Helps Customers Get the Most Value Out of their Tools with Wi-Fi

Ensuring that customers who own tools that offer Wi-Fi have turned it on to receive the full value from their diagnostic tool investment.

Boost Your Express Service Lane Performance

You might not make a profit on the services, but the convenience and goodwill they generate for your customers and the upsell opportunities they present should make them a profitable enterprise for your dealership.

Training Your Service Customers Pays Big Dividends

Did someone say “sell more cars?” Isn’t it about time you get serious about service and start training your service customers?

Driving Up Your Service Sales Performance

Customer relations are an important part of every business. You work hard to maintain a positive reputation and develop trust with your clients.