Affinitiv Completes Acquisition of Caldwell & Kerr Enterprises to Create a Full-Service Automotive Marketing Platform
Strategic partnership enhances digital capabilities for combined customer base.
Managing a Mentoring Program
Mentoring programs can offer an opportunity for skilled technicians in your service department to share their expertise with a less experienced person in order to put them on the fast track to competency in a new career.
Leadership in Fixed Operations – The 10 Percenters
Name a business, any business. The best leaders in that business clearly define a process for their team. They cement the team to the point that everyone’s actions consistently reflect a cohesive commitment to the process.
How to Maximize Your Dealership’s ROI
Some of you will take the approach of “saving your way into profitability” by vowing not to increase your expenses, but you remain willing to make investments every day of your business life. Let’s consider some examples.
New John Bean 9800 Balancer Makes Heavy-Duty Wheel Balancing Easy
Ergonomic and easy-to-use, the new John Bean 9800 Heavy-Duty Wheel Balancing System is perfect for shops that perform multiple heavy-duty balancing jobs day in and day out.
Spectra Premium Released 180 New Products in August, Including 11 New CAPA-Certified Radiators
Spectra Premium cooling fan assemblies benefit from four layers of protection against over-voltage, overloading, short-circuits and high temperature.
Electric Cooling Fans and Relays: Don’t Lose Your Cool
Your staff should be ready to answer a lot of questions about these systems in the heat of the driving season to help keep your customers cool.
How to Put the 80/20 Rule to Work for You
For most of you, a net profit at 20 percent of gross profit in your service department and 30 percent in your parts department will make this your best year ever in fixed operations.
The ‘Evidence’ is Overwhelming: A Simple Retention Roadmap
Retention is best measured in repeat visits. Make sure you are tracking this metric. Retention drives market share or absorption, whichever side of the aisle you look at this from.
Podcast: Digital Marketing and Trust
Sean Stapleton, the CEO and co-founder of Dealer Teamwork, joins us to discuss digital marketing and the importance of digital trust.
MAHLE Develops New Generation of Thermally Insulating Piston Coatings
The combination of reduced oil flow and a small compression height helps to minimize friction and fuel consumption.
Auto Value and Bumper to Bumper Announce The Orlando Experience Sweepstakes
During the months of September, October and November 2018, professional technicians will receive a sweepstakes entry with every $150 invoice from their Auto Value and Bumper to Bumper supplier.
